Alert rules

Alert rules automatically notify you when a care condition has been missed. Available on the Colony plan and above. Access from Alert Rules in the navigation.

What you can alert on

Each rule targets a specific type of care gap:

Trigger type	Description
Feeding overdue	An animal has not been fed within a configurable number of days
Cleaning overdue	An enclosure has not been cleaned within the interval
Water check due	A water check has not been logged within the interval
Custom event	A custom event type has not been recorded within the interval

Creating a rule

1. Go to Alert Rules → + New rule.
2. Choose the trigger type and configure the threshold (e.g., "3 days since last feeding").
3. Optionally scope the rule to a specific species, enclosure, or site.
4. Save — the rule runs on the daily check job and fires notifications when the condition is met.

How notifications are delivered

Triggered alerts appear in your Notifications inbox (bell icon in the nav). Owners can also opt in to daily digest emails that include any open alert rule violations.

Managing rules

• Rules can be paused without deleting them. This is useful during brumation or when temporarily reducing feeding frequency.
• A rule's event history shows every time it fired and whether it was acknowledged — useful for proving care compliance.
• Maximum of 20 active rules per account.

Tips

• Start with a single "feeding overdue" rule scoped to your most critical animals, then expand once you're comfortable with the notification volume.
• Pair alert rules with the feeding pause beta feature if you have animals in brumation — paused animals are exempt from feeding overdue alerts.