Notifications & support

ScaleVault can fan out important events to email, Discord, or both.

Discord webhook

Get a notification in your team channel for:

• New account registrations
• Support form submissions
• Critical errors

Setup: Discord channel settings → Integrations → Webhooks → New webhook → copy URL. Paste into Account → Notifications → Discord webhook URL. Send a test from the same form.

Support email

The contact form on /contact and the in-app Help → Contact support form route to whichever email address(es) you list under Account → Notifications → Support recipients.

Email delivery

Outbound transactional email (verification, password reset, member invites) goes through SMTP first, with Resend as a fallback. Both are configured by environment, not by the UI:

• SMTP_HOST, SMTP_PORT, SMTP_USER, SMTP_PASS, SMTP_FROM — primary path. Proton Mail business accounts work well (smtp.protonmail.ch, port 587, STARTTLS).
• RESEND_API_KEY — fallback if SMTP fails.

If neither is configured, ScaleVault logs a warning and the email is silently dropped. New sign-ups will see a "we couldn't send the verification email" notice on the registration page.